Shipping policy
Processing Time
Orders are prepared and dispatched within 1–2 business days.
Orders placed on weekends or public holidays are processed on the next business day.
Shipping Within Cyprus
We ship across Cyprus using ACS. Delivery typically takes 1–3 business days.
Free shipping on orders over €100 (Cyprus only).
International Shipping
We ship to EU countries via Cyprus Post. Estimated delivery time 7-21 business days. Standard shipping rates apply to all international orders.
Delivery times may vary by destination and do not include processing time.
Order Tracking
A tracking number is emailed once your order has shipped.
Customs & Import Fees
International orders may be subject to customs duties or taxes.
These charges are the responsibility of the customer.
Delays & Delivery Issues
We are not responsible for delays caused by:
- Customs processing
- Postal service disruptions
- Incorrect or incomplete addresses
If your parcel is delayed or arrives damaged, contact us at info@knitmania.store and we will assist you.
Address Accuracy
Please ensure your shipping details are correct at checkout.
We cannot reroute parcels once they have been shipped.